• QUESTIONS? CALL: +966 544 8248 02
  • 8064 Al Amir Abdul Aziz Ibn Musaid Ibn Jalawi - Al Murabba Dist , Riyadh , KSA
rajibraj91


Saudi Smart Systems

WE HELP YOU BETTER CONTROL YOUR CALLS

Saudi Smart Systems EPIX is a powerful hospitality solution for voice calls management, integration, billing, and control.

about
Saudi Smart Systems EPIX

Overview and goals

  • about icon
    Saudi Smart Systems EPIX

    system contains extensive products and modules that enrich the system with features and functionality for normal and business critical needs.

  • about icon
    Real-Time Serial, IP LAN/WAN

    connectivity for the collection of CDR data.

  • about icon
    Real-Time Multiple-Site and Multiple-PBX

    data collection of many CDR data sources.

  • about icon
    Very Rich Reporting Tool

    that contains Analytical, and Graphical. All reports can be exported to Adobe Acrobat PDF, Excel, Word and HTML format.

student feedback
The System Can Be Easily Integrated with external systems like:
  • Active Directory for employee information synchronization.
  • HR and Financial Software for Telephone Call Cost updates.
  • about icon
    E-MAIL REPORTING MODULE

    with many customizable features.

  • about icon
    MULTIPLE PRICING SCHEMES

    for different carriers and different trunks.

  • about icon
    NO DATA ALARM MODULE

    that sends email to system administrators in case of no data for pre-specified period of time.

  • about icon
    DATA BACKUP MODULE

    that burns calls in a specific period to CD/DVD with a read/report utility that makes the CD/DVD is capable of extracting reports for the backed up period.

  • about icon
    QUOTA MANAGEMENT MODULE

    to alarm managers via emails when users are near their assigned quotas.

student feedback
Saudi Smart Systems

Features

EPIX System Features and optional Modules:

  • about icon
    EPIX Feature 01

    Multi-Database engines interface capability.

  • about icon
    EPIX Feature 02

    Multi-Site collection via FTP, IP, Shared Databases (ODBC), RS232, and dial-up.

  • about icon
    EPIX Feature 03

    Hierarchical email reporting module that automatically sends emails to both employees and their managers.

  • about icon
    EPIX Feature 04

    Extensive reporting features for analytical and control purposes, with the ability to export these reports many standard formats (PDF, Excel, Word, and HTML).

  • about icon
    EPIX Feature 05

    Active directory integration for employee data synchronization.

  • about icon
    EPIX Feature 06

    IP phone utilities for major PBX vendors.

  • about icon
    EPIX Feature 07

    Capable of storing a large number of CDR records (typically infinite) depending on the Database Engine and hard disk space.

  • about icon
    EPIX Feature 08

    True Multi-Threading system that make use of new processors (Core 2 Duo, and Quad four), to achieve the highest performance.

  • about icon
    EPIX Feature 09

    Database backup module that burns calls data for specific time period on a CD/DVD to decrease the live database size, each burned CD/DVD will contain lite reporting tool that enables system administrators to extract the most important reports on the fly from the CD/DVD.

  • about icon
    EPIX Feature 10

    Email module that automatically sends each user monthly a web link that enables him/her to view their monthly calls and update private/business calls, in order to send private calls to the HR (financial) software.

  • about icon
    EPIX Feature 11

    The system supports multiple hierarchical levels (up to four levels).

EPIX

Fraud Detection Module

this module will automatically send email in many cases like:

  • about icon
    Case 01

    Unknown PABX resources (Extensions or Trunks or Authorization code).

  • about icon
    Case 02

    Calls that made using Authorization code from foreign extension or from guest rooms.

  • about icon
    Case 03

    Calls that exceeds a specified time or specified price.

  • about icon
    Case 04

    Calls that made using direct access code.

  • about icon
    Case 05

    Trunk to trunk calls.

about
Saudi Smart Systems EPIX
Highlight
  • about icon
    01

    Based on MS-SQL Server Database the system provides superior stability and service enablement via Intranet and Internet.

  • about icon
    02

    System Monitoring with alarms for no data, and with the powerful watch dog service the system is continuously monitored.

  • about icon
    03

    Multi-User secured system from either desktop clients or web clients.

  • about icon
    04

    Multiple pricing schemes for different carriers and different CO trunks.

  • about icon
    05

    The system can force pre-defined quotas for different call types, which can be assigned as a per user basis, the system will notify department managers with users who are going to reach their assigned quotas.

  • about icon
    06

    Complete Hospitality Module that supports most of the existing PBX's and PMS systems. Supported functions are (Check In/Out, Room Change/Swap, Room Status, Wake-up Calls, Mini-Bar, etc.…).

  • about icon
    07

    Multi-Lingual (Arabic/English/French) WEB based Administration and Reporting.

student feedback